A Division of Rite-Putt LLC - Delaware - U.S.A.

Frequently asked Questions

Q. What is RITE-BRAND ?
A. RITE-BRAND ships cigarettes, cigars and tobacco products worldwide, distributing premium popular brands of cigarettes as well as machine made and handmade cigars at cheaper prices.

Q. How is it possible for RITE-BRAND to sell cigarettes so cheaply ?
A. By quantitative purchasing of product RITE-BRAND is able to negotiate large discounts from the suppliers.

Q. What are the Shipping and Handling charges for product to be shipped ?
A. Shipping and Handling charges i.e. freight charges are free, therefore the quoted price includes all Shipping and Handling costs.

Q. To where, does RITE-BRAND deliver product?
A. RITE-BRAND delivers product to all countries worldwide, right to your doorstep or PO Box.

Q. How long a delay is there in shipping ?
A. Orders are dispatched within 24 hours from receipt of order, shipping can take anything from 7 to 21 days depending on the Country of destination.

Q. What is the return goods policy of RITE-BRAND?
A. The return goods policy shall be that RITE-BRAND shall replace or reimburse (at the option of the customer) any product that is damaged or not acceptable (excluding shipping charges), provided the product has not been opened or tampered with in any way, and the product is returned to Rite-Brand within thirty (30) days of receipt by the customer.

Q. How do I order cigarettes from RITE-BRAND?
A. Click here and follow instructions.

Q. What benefits do I receive when I order cigarettes from RITE-BRAND?
A. By ordering from RITE-BRAND you shall benefit from cheaper cigarette prices, free Shipping and Handling and any specials the club receives will be passed on to you.

To ensure quality service, we may contact you by email or telephone regarding orders you have placed. Also, when you purchase products from RITE-BRAND or register for any RITE-BRAND services, we automatically place you on our list to receive email updates about special offers, new products and services, as well as to participate in surveys conducted by us or on our behalf.
Any information you may provide is used to:

1. Improve website content and customer service.
2. Personalize the content of our site and enhance your shopping experience.
3. Contact you about website updates and special marketing programs. If you do not wish to receive such communications, you have the opportunity to have your name removed from these lists.

Q. To qualify as a member how old does one have to be ?
A. The qualifying age is 18 years old, it is a criminal offence for any one under the age of 18 to purchase cigarettes or tobacco related products.

Cigarette Smoking is considered hazardous to your health.  Smoking Causes Lung Cancer, Heart Disease, Emphysema, and May Complicate Pregnancy. Smoking by Pregnant Women May Result in Fetal Injury, Premature Birth and Low Birth Weight. Cigarette Smoke Contains Carbon Monoxide. Quitting Smoking Now Greatly Reduces Serious Risks to Your Health. The purchase of tobacco products by a minor under 18 years of age and the provision of tobacco products to a minor are prohibited by law. A minor unlawfully purchasing or using tobacco products is subject to criminal penalties.

<

^

>